Which Hilton Hotel Brands Accept Pets?

Travelling with a dog teaches you quickly that “pet-friendly” is one of the most subjective phrases in hospitality. We’ve stayed at hotels where our Cavapoo was greeted with treats and a water bowl at check-in, and others where we were told to eat breakfast outside – in January – because dogs weren’t allowed near the restaurant. Hilton is one of the better chains for transparency on this, but knowing which Hilton pet-friendly brands actually welcome your dog takes more homework than you’d think.

The Seven Brands With a Formal Pet Programme

Hilton runs a structured pet-friendly programme in partnership with Mars Petcare across seven brands:

1. Canopy by Hilton – arguably the most committed, with a dedicated “Paws in the Neighborhood” programme
2. Embassy Suites by Hilton
3. Hilton Garden Inn
4. Hampton by Hilton
5. Tru by Hilton
6. Homewood Suites by Hilton
7. Home2 Suites by Hilton

Spark by Hilton also appears on Hilton’s own pet-friendly page alongside these seven.

The key distinction here is that these are brand-wide policies, not property-by-property discretion. You can book with reasonable confidence your dog will be accepted. That said, we’ve found the odd Hampton property that doesn’t take dogs at all, so it still pays to check before you commit.

Read Our guide to the Hilton hotel brands

Hilton Pet-Friendly Brands Where It Varies by Property

Outside of the formal programme, several other Hilton brands have no blanket policy, but many individual properties do accept pets:

• Waldorf Astoria – often accepts dogs (Chicago, Beverly Hills, Orlando, Washington DC among others), typically with fees ranging from $125 to $250 per stay
• Signia by Hilton – both Orlando and San Jose accept pets, with San Jose capping at 50 lbs and charging a $75 fee
• Conrad, Hilton Hotels and Resorts (the flagship brand), Curio Collection, Tapestry Collection, DoubleTree, Motto, and Graduate by Hilton all vary by property

The flagship Hilton Hotels and Resorts brand is notably absent from the formal programme, which catches people out. Because it says “Hilton” on the building, many assume their dog is welcome. To add to the confusion, we’ve found plenty of Hiltons that welcomed our pup regardless.

For any of these, contact the specific property before booking.

Brands That Typically Do Not Accept Pets

LXR Hotels and Resorts almost never allows pets. Beyond that, we haven’t found much reliable information, so if a brand isn’t listed above, assume nothing and verify directly.

The Small Print Matters

Even at formally pet-friendly properties, restrictions apply. Certain room types are often excluded – usually suites, which is ironic given those are the rooms where your dog would actually have more room to settle. Pets are typically barred from restaurants and most public areas, and depending on the hotel’s layout, that can make the whole stay feel quite unwelcoming.

Cleaning fees are common. In the UK, expect around £60, charged per stay rather than per night, so longer visits are better value. We booked a room at a Hilton Garden Inn for £109 – that’s £54.50 per person – only to find a £60.18 cleaning charge for the dog. Our Cavapoo’s stay cost more than either of ours, and he wasn’t offered a bed or any breakfast!

So, Is Hilton Actually Pet-Friendly?

Hilton deserves credit for having a clearer structure than most chains. Eight brands with a formal programme is considerably better than the vague “check with the property” approach you get elsewhere. But “pet-friendly” remains a spectrum, not a switch. The real test isn’t whether your dog is technically allowed in the building – it’s whether they’re actually welcomed once you arrive.

If you’re travelling with a dog and booking across Hilton pet-friendly brands, our tip is to pick up the phone first. A two-minute call saves you turning up with a dog who’s made to feel a problem.

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