If you’re flying out of Terminal 2A with Lufthansa or another Star Alliance carrier, chances are you’ll end up in the Lufthansa Lounge London Heathrow. Fresh from a subtle refurbishment, it’s the only Star Alliance lounge at the A Gates and often the most convenient choice for short-haul departures. I stopped by to see what had really changed and whether the upgrade made much difference. Here’s how it measured up – from the new seating to the all-important bar selection.
In this review:
- Opening Hours
- Locating the lounge and reception
- Comfort
- Food & drink
- Toilets & showers
- Wi-Fi, charging & productivity
- Extras
- BG1 Verdict
Opening Hours
The Lufthansa Lounge London Heathrow opens daily from 5am to 10pm.
It’s one of the earliest lounges to open in the terminal, just 15 minutes after security starts screening passengers. Those taking one of the 6am departures to Frankfurt, Zurich or Vienna will have just enough time for a quick coffee and croissant before needing to board.
Locating the lounge & reception
After clearing security in Terminal 2, turning right leads directly to the Lufthansa Lounge, located just before the escalators down to the A Gates. The location is convenient if you’re flying from this part of the terminal, since the B Gates are a 10–15 minute walk away and the moving walkways only run in the outbound direction.
At reception, my boarding pass was checked quickly. Business Class passengers and Star Alliance Gold members both enter the same way, but Senator Lounge guests receive a small printed ticket with a QR code. Once inside the main Business Lounge, I accessed the Senator Lounge by scanning that code at a door located towards the back.
For those without access through their fare or status, day passes are available for around £49 per person, bookable via Lufthansa’s website.
Comfort
The lounge was recently refreshed, though the renovation was mostly aesthetic rather than structural. Regular visitors would recognise the familiar layout and seating zones. The Lufthansa Lounge London Heathrow was divided into two areas: the Business Lounge for Lufthansa Group and Star Alliance business class travellers, and the Senator Lounge for those with Star Alliance Gold or Miles & More Senator status.
Both areas offered a mix of seating styles. I found armchairs by the windows, booth seating for pairs, high bar tables for solo work, and recliners in a quieter section. Power sockets and USB ports were scattered throughout, though a few looked well-used.
The Lufthansa lounge is the only Star Alliance option without trekking to B gates. This convenience means it receives significant footfall throughout the day. During the early afternoon the lounge was busy, particularly before the wave of SWISS and Austrian departures, but I managed to find a seat without trouble.
Food & Drink
Food is where the lounge appeared most improved most since the refresh. A self-service buffet ran along the main wall, offering a hot and cold spread similar in both the Business and Senator areas. During my visit, options included cottage pie with vegetables, and a variety of salads. For lighter bites there were pretzels, bagels, sandwiches, cheese with crackers, and a selection of mini desserts.
The bar was self-service too, with a decent variety of drinks. Two beers are on tap, alongside bottles of Erdinger and alcohol-free Beck’s. Wine choices included Prosecco, Riesling, Pinot Noir, and Rioja. There was a full range of spirits, including premium brands like Maker’s Mark. For soft drinks there’s the usual mix of fizzy sodas, juices, and flavoured waters, plus a coffee machine for espresso shots or longer frothy coffees.
Toilets and showers
The toilets were inside both lounge sections and were clean and well looked after – with particularly nice hand soap!
There were no showers in the Lufthansa Lounge at London Heathrow, which was slightly disappointing but not surprising – Lufthansa would view Heathrow as a feeder for its Frankfurt and Munich hubs. If I needed a shower, then one of the B Gate lounges, like United Club or Singapore Airlines SilverKris would be the answer.
WiFi, power & productivity
The Heathrow Wi-Fi connected easily and worked well enough for streaming, but the lounge’s own Wi-Fi was slow and unreliable – a common issue at Heathrow lounges. Power outlets were available throughout.
There were extensive working and productivity areas in the lounge, with areas of co-working desks and private phone booths. The lounge was definitely designed for working.
Extras
The forest wall with relaxing lounge seats was an interesting attempt at bringing natural light and colours into what used to be a darker corner of the lounge.
BG1 verdict
The Lufthansa Lounge London Heathrow proved a dependable choice for Star Alliance passengers using Terminal 2. The refresh added a bit of warmth and character, but the essentials stayed the same – efficient staff, hot and cold food, and good working spaces. It wasn’t luxurious, but it was comfortable and convenient for a pre-flight drink or bite before boarding.
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