Our review of United MileagePlus

United Airlines launched its MileagePlus frequent flyer programme in 1981, making it one of the longest-running loyalty programmes in the aviation industry. Over the years, MileagePlus has undergone several significant changes, including the introduction of dynamic award pricing and the shift from miles-based to revenue-based earnings. MileagePlus covers United Airlines and its network of Star Alliance partners, allowing members to earn and redeem miles across a vast global network. Here’s our honest review of United MileagePlus.

Points Earning Rates on Short, Mid, and Long-Haul Flights

MileagePlus members earn points based on the fare paid and their elite status level. For general members (without status), the earning rate is 5 miles per dollar spent on United-operated flights. For short-haul domestic flights, this can mean a modest mileage accrual, while mid- and long-haul flights offer more substantial earnings, especially in higher fare classes. Business and first-class tickets earn more miles, particularly on long-haul international flights.

How Easy is it to Redeem Points for Flights?

Redeeming MileagePlus points is generally straightforward, particularly for flights on United Airlines. The programme uses dynamic pricing, so the number of points required for a flight can vary. While award availability is usually good on United-operated flights, it can be more competitive on popular routes or during peak travel times. The absence of fuel surcharges on award tickets is a significant advantage, making redemptions more valuable.

Introduction to the Status Tiers

United MileagePlus offers four elite status tiers: Premier Silver, Premier Gold, Premier Platinum, and Premier 1K. Each tier offers increasing benefits, such as priority boarding, complimentary upgrades, and bonus miles. Premier Gold is the first tier that includes Star Alliance Gold status, which grants lounge access across the alliance. To reach Premier Gold, you need to earn 24 Premier Qualifying Points (PQPs) and 8 Premier Qualifying Flights (PQFs), or 32 PQPs if you don’t meet the flight requirement.

Tier Point Accrual Rates on Short, Mid, and Long-Haul Flights

PQP accrual is based on the amount spent on tickets. For example, on a short-haul domestic flight, you might earn 10-20 PQPs depending on the fare class. Mid-haul flights typically yield around 50-100 PQPs, while long-haul international flights in business class can earn 300+ PQPs, especially on higher fare classes.

Approximate Cost and Travel Required to Reach Gold Status

Achieving Premier Gold status could require an investment of $4,000 to $6,000, depending on the routes and fare classes chosen. A combination of a few long-haul business class flights or several mid-haul trips in premium cabins would help you reach the required PQPs and PQFs.

Overall Quality of the Lounges and Cabin Products

United’s Polaris lounges, available to business class passengers and Star Alliance Gold members on international itineraries, are among the best in the Star Alliance network, offering high-quality dining, comfortable seating, and excellent service. United’s Polaris business class cabin also provides a solid experience, with lie-flat seats, direct aisle access, and enhanced amenities.

Our visit to the impressive United Polaris lounge at London Heathrow
Our visit to the impressive full-service bar in the United Polaris lounge at London Heathrow

BG1 Verdict

United MileagePlus offers a well-rounded frequent flyer programme, particularly for those based in the U.S. The path to Premier Gold status is achievable with regular travel, and the benefits, including Star Alliance Gold status and lounge access, are worthwhile for frequent flyers. However, the revenue-based earning structure and dynamic award pricing can make it challenging to maximise value, particularly for budget-conscious travellers. Overall, if you travel frequently with United or its Star Alliance partners, the benefits of MileagePlus status are well worth the investment.

Where Can I Sign-Up?

If you liked our review of United MileagePlus and you’re ready to start your journey to elite status, you can sign up for the programme by visiting United MileagePlus Enrolment and filling out the online application form.

Read our other reviews of Star Alliance frequent flyer programmes.

Leave a Reply

Your email address will not be published. Required fields are marked *

Like what you’re reading?

Stay in the know, sign-up to the BoardingGroup.One weekly email: